What are your check in / check out times?

To enable us to maintain our high standards we need time for our team to fully prepare your accommodation, therefore check in is after 17:00hrs and check out is by 10:00hrs please.

Yes and we will pop and see you at some point to make sure that all is well. We will however give you your privacy during your stay. If you need help during your stay you can contact us on 07759931216 during office hours only please, (unless of course it is an emergency).

Can we have visitors?

Sorry no. Only those on your original booking are permitted on our premises due to our insurance terms.

How/Where do we have a campfire?

Walk around the lake and up in the fields and you will see the entrance to our campfire site. There you will find a fire bowl, and campfire shelter. Under the seat of the shelter is a black box, (one for each property), containing several logs and a bundle of kindling with firelighters in the centre. The matches will be in your kitchen on the shelves, (in Otter Cottage they are in the cupboard above the sink). The marshmallows and skewers are in your welcome pack. For safety all fires must be in the fire bowl only please.

Can we swim/boat on the lake?

Sorry no. Our insurance won’t allow any activity other than fishing from the decks.

Yes, fishing in our private lake is included in your stay but you will need a valid rod licence. These can be a day pass or a full week. Please visit the Environment Agency website for more details. We don’t provide rods but we do have a couple of landing nets and an unhooking mat that you are welcome to borrow. We ask that all fishing tackle is sanitised with the spray provided in the ‘Riverside Retreat’, in order to ensure the bio-security of our lake, and that you use barbless hooks. The lake is stocked with several species of Carp, including Common, Linear and Mirror. We also have Perch, Roach, Rudd and Bream.

Can I charge my electric car?

Yes. There is a EV charger available on site and it is a ZAPPI 7kw untethered (pay as you go). There are also charging points in 12 Victoria Square, Holsworthy, and you can find one in Bencoolen Road, Bude.

Is there anywhere to leave our bikes?

Although we are unable to provide secure storage for bikes, previous guests have left them in their gardens, (at their own risk), with no issues.

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FAQs

What are your check in / check out times?

Do you live on-site?

Can we have visitors?

How/Where do we have a campfire?

Can we swim/boat on the lake?

Is fishing included?

Can I charge my electric car?

Is there anywhere to leave our bikes?

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